Not close by? Ship it to us.
Same technicians, same warranty, same prices as walking in. Request a prepaid shipping label below and we'll handle the rest.
How mail-in works
Get your price
Use the instant quote to see your repair cost, or request a custom quote.
Request your label & pay a deposit
Fill out the form and pay a small deposit online. It's credited toward your repair. We then email you a prepaid shipping label.
Pack & ship
Remove your case and SIM card, wrap the device in bubble wrap, and drop it at any carrier location.
We fix it & text you
We text you when it arrives, confirm the price before any work, and send updates along the way.
Pay the balance & it ships back
Pay the remaining balance online once it's repaired, and your device ships back with tracking.
Packing checklist
- Back up your data if the device turns on
- Turn off Find My (iPhone/iPad/Mac) if you can
- Remove cases, SIM cards and memory cards
- Include a note with your name and phone number
Request a prepaid shipping label
After your deposit, we email your prepaid label, usually within one business day.
Where's my device?
Enter your ticket number if you have it, then the phone number on your repair ticket, and we'll text you the latest status.